Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account: means a unique account created for You to access our Service or parts of our Service.
• Affiliate: means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WakaTech FZC.
• Cookies: are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country: refers to: United Arab Emirates
• Device: means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• Personal Data: is any information that relates to an identified or identifiable individual.
• Service: refers to the Website.
• Service Provider: means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website: refers to TechDojo platform, accessible from https://techdojo.ai/en
• You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Who We Are 

TechDojo is a product operated by WakaTech FZC (“WakaTech,” “we,” “us,” or “our”), based in the UAE. We are the data controller responsible for your personal information. All rights, ownership, and obligations associated with TechDojo remain vested in WakaTech. Any reference to TechDojo within this Privacy Policy shall be understood as a product of WakaTech.

2. Scope of This Policy 

This policy explains how we collect, use, retain, and secure your personal data when you use the TechDojo platform, including its website and mobile interfaces.

3. What Data We Collect 

• Account & Registration Data: Name, email, language preference, and optional profile details.
• Usage Data: IP address, device info, pages visited, session duration, clicks.
• Content Interaction Data: Course progress, quiz scores, leaderboard activity, XP earned.
• Communications & Support: Emails, chat messages, support requests.
• Cookies & Tracking: Clickstream data, analytics, preferences (see our detailed Cookies Policy).

4. How We Use Your Data 

We use your data for:
- Providing and improving our platform and services.
- Personalizing your experience (course recommendations, language settings).
- Sending notifications about updates, support messages, or promotions (only if you opt in).
- Fraud prevention, security monitoring, and site performance.
- Research and analytics to refine our offerings and UX.
- Fulfillment of legal obligations or in response to legal requests.

5. Data Sharing & Third Parties 

Your data may be shared with:
- Service Providers (e.g., hosting, analytics, email services).
- Affiliates, senior team members, or contractors under your implicit or explicit consent.
- Legal or law enforcement authorities when required by law or to protect rights.
- In the event of a merger or acquisition.

6. Data Retention 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

7. Your Privacy Rights

You may:
- Access, correct, or update your personal information.
- Request deletion (with exceptions for legal compliance or administrative purposes).
- Opt out of marketing communications at any time.
- If applicable under local laws, you can request portability or restriction of processing.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

9. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your data; however, absolute security cannot be guaranteed. You are responsible for protecting your own account credentials.

10. International Transfers

Your data may be processed or stored outside your country or the UAE. We ensure these transfers comply with applicable data protection laws and apply appropriate safeguards.

11. Cookies & Tracking Technologies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. 

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on the TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

• Type: Session Cookies
• Administered by: Us
• Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

• Type: Session Cookies
• Administered by: Us
• Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

• Type: Session Cookies
• Administered by: Us
• Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

12. Payment Data

We process payments through third-party providers. Payment information (such as card details) is not stored on TechDojo servers but may be processed by certified providers who comply with PCI-DSS standards.

13. Changes to This Policy 

We may update this Privacy Policy occasionally. The “Effective Date” will reflect the latest version. By continuing to use the website, you agree to the updated policies.